Shipping & Delivery Policy
Shipping and Delivery
Welcome to our Shipping and Delivery Information page! We are committed to ensuring that your plants arrive in perfect condition and in a timely manner. Below, you’ll find all the details about our shipping process, delivery times, and policies.
Shipping Process
- Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
- Processing Time: Orders are typically processed within 1-2 business days. During peak seasons, processing times may be slightly longer.
- Packaging: We take great care in packaging your plants to ensure they arrive healthy and undamaged. Each plant is securely packed with protective materials.
Delivery Times
- Standard Delivery: 5-7 business days
- Express Delivery: 2-3 business days
- Same-Day Delivery: Available in select locations for orders placed before 12 PM. Weather conditions may impact deliveries, though we will try our best to deliver it same day.
Shipping Rates
- Standard Delivery: ₹50 for orders below ₹100.
- Express Delivery: ₹35 for orders below 200 and 25 for orders below 300
- Same-Day Delivery: Free delivery for orders above ₹300
Delivery Areas
We are delivering in Delhi/NCR but will gradually start selling throughout India.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
Delivery Issues
If you encounter any issues with your delivery, please contact our customer service team at support@nancycart.com.